Reference

Terms That Govern Your 808ph Account

These terms set out what you agree to when you open and use an account with 808ph, including how deposits via GCash, Maya, or InstaPay are handled, how withdrawals are verified, and what conduct is expected.

Account eligibility rulesGCash, Maya, InstaPay deposit termsWithdrawal verification processAccount suspension conditionsJurisdiction-dependent access
808ph Terms That Govern Your 808ph Account
TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you believe your account has been actioned incorrectly under them, reach out through the channels below. For payment disputes involving GCash, Maya, or InstaPay, always include your transaction reference number so we can locate the record quickly.

Live Chat Open the chat widget from any page inside your account. Describe the specific term or transaction in question and include your account ID for faster handling.
Email Support Send a detailed message to our support address. Attach your GCash, Maya, or InstaPay receipt if your query involves a payment term or withdrawal dispute.
Account Help Centre Navigate to the Help section inside your account dashboard. Logged-in queries are matched to your profile automatically, reducing back-and-forth on identity checks.
HOW WE OPERATE

How 808ph Handles Your Account Under These Terms

These terms are not just a legal formality. They describe how we actually run account management, data handling, and payment verification day to day. Players in Bacolod and across the Philippines interact with the same account rules and the same verification flow.

Data Retention

We keep your account records, transaction history, and registered wallet details for as long as your account is active and for a period after closure as required under applicable law.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We do not initiate contact asking for your PIN or full password — report any such contact immediately.

Cookie and Session Use

We use session cookies to keep you logged in and to remember your wallet preferences within a browsing session. You can clear cookies via your browser settings at any time.

Requesting Account Changes

To update your registered GCash or Maya number, submit a request through live chat or email with a valid ID. Changes are applied after our team confirms the details match your profile.

Common Questions About These Terms

These are the questions we see most often when players want to understand what they agreed to. If yours is not here, our live chat team can walk you through the relevant clause directly.

No. Deposits must come from a GCash, Maya, or InstaPay account registered in your own name. Third-party transfers violate our terms and may result in the funds being held pending verification or the account being suspended.

Submit your GCash, Maya, or InstaPay transaction reference number to support via live chat or email. We will check the record on our end and respond with the outcome. Do not initiate a chargeback before contacting us, as this may breach the terms.

We may update these terms and will notify you via the email on your account. Continuing to use the platform after the effective date of a change means you accept the revised terms. Close your account if you do not agree.

Contact our support team through live chat or email and request account closure. Any verified balance remaining in your account wallet will be processed to your registered GCash or Maya account after a standard identity check.

Access depends on local law and is available only where it is permitted for eligible players. If access is restricted in your area under applicable Philippine law, these terms do not create any entitlement to use the platform.

Reach out via email or live chat and reference the specific term you believe was applied incorrectly. Include your account ID and any relevant GCash, Maya, or InstaPay transaction references so we can review the case properly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.