Reference

What You Agree to When You Use 808ph

These legal terms set the rules for your account, your data, and how 808ph operates for eligible players in the Philippines.

Account TermsPrivacy & DataCookie PolicyPhilippines EligibilityContact Your Rights
808ph What You Agree to When You Use 808ph
HOW WE HANDLE YOUR DATA

Data Handling, Cookies and Account Security

Data We Collect

We collect your registration details, linked e-wallet identifiers (GCash, Maya, InstaPay), device type, and session activity. This is used to operate your account, process transactions, and detect unusual access.

Cookies and Tracking

We use cookies to keep your session active, remember your game preferences, and measure which parts of the lobby you use most. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected with OTP verification tied to your registered mobile number. Any login from an unrecognised device triggers an additional authentication step before access is granted.

Your Rights and Requests

You may request a copy of your data, ask us to correct inaccurate records, or request account deletion by contacting support with your verified GCash or Maya details for identity confirmation.

POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Matter

Team online

Live Chat

Open the chat icon from your account dashboard to raise a legal query, request data access, or ask about account closure. Our support team handles policy questions directly through this channel.

Email Support

Send your data access, correction, or deletion request by email. Include your registered mobile number and the GCash or Maya account linked to your profile so we can verify your identity before acting.

Account Settings

Some policy actions — like updating your contact details or reviewing your linked e-wallet — can be done directly from Account Settings without contacting support. Check there first for quick self-service changes.

Common Legal Questions from Our Players

These are the policy questions we hear most often. If yours isn't covered here, reach out through live chat or email with your account details ready.

These terms apply to every account holder on 808ph. Access and eligibility depend on local Philippine law — it's your responsibility to confirm that using this platform is lawful where you are.

We store your registration details, linked e-wallet identifiers such as your GCash or Maya mobile number, login history, transaction records, and any support tickets you've raised with us.

Yes. Send a data access request by email, including your registered mobile number and the e-wallet linked to your account. We'll verify your identity before releasing any records.

Transaction records — including GCash, Maya, and InstaPay activity — are kept for the period required under our data obligations. They may be referenced if a payment dispute is raised.

Closing your account stops active data processing for marketing and personalisation, but certain records — like transaction history and identity verification documents — are retained as required by our data policy.

Minor updates like your contact number can be done from Account Settings. For changes tied to your GCash or Maya verification, contact support by live chat or email to begin the correction process.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.